Privacy Policy
Sanwa Fertilizer — Privacy Policy
Last updated: May 26, 2026
Introduction
Sanwa Fertilizer Co., Ltd. ("Sanwa," "we," "us," or "our") respects your privacy and is committed to protecting your personal information in accordance with Japan's Act on the Protection of Personal Information (APPI). This policy explains what we collect, why, and how we handle it.
1. Information We Collect
We collect personal information you provide directly, including when you contact us, submit a form, subscribe to updates, comment on our blog, or send an export or B2B inquiry. This may include your name, email address, phone number, company or farm name, and the contents of your message. When you visit our website, we and our service providers automatically collect technical data such as your IP address, browser type, device information, pages viewed, and referring site, primarily through cookies and similar technologies.
2. How We Use Your Information
We use your information to respond to inquiries, provide customer support, process export and distribution requests, send updates or newsletters you have requested, improve our website and products, and comply with legal obligations. We process this information based on your consent, the performance of a contract or pre-contractual steps at your request, and our legitimate business interests.
3. Purchases Through Third Parties
Our products are sold through Amazon and Rakuten. When you purchase there, your transaction, payment, and shipping data are collected and handled by those platforms under their own privacy policies, not ours. We do not receive or store your payment card details.
4. Cookies
Our website, hosted on Wix, uses cookies to enable core functionality, analyze traffic, and remember preferences. You can disable cookies in your browser settings, though some features may not work properly as a result. Wix processes certain data as our service provider; see Wix's privacy policy for details.
5. Sharing and Disclosure
We do not sell your personal information. We share it only with service providers who help us operate (such as Wix and email or analytics providers), when required by law or competent authority, or to protect our rights, safety, or property. Where we engage third parties to handle personal data on our behalf, we exercise appropriate supervision as required under the APPI.
6. International Transfers
Some of our service providers may store or process data outside Japan. Where this occurs, we take reasonable steps to ensure your information receives an adequate level of protection consistent with the APPI.
7. Retention
We retain personal information only as long as necessary for the purposes described here or as required by law, after which we delete or anonymize it.
8. Your Rights
Subject to applicable law, you may request access to, correction of, deletion of, or suspension of use of your personal information, and you may withdraw consent at any time. To exercise these rights, contact us using the details below. We may need to verify your identity before acting on a request.
9. Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
10. Children
Our website and products are intended for adults. We do not knowingly collect personal information from children. A guardian's consent is required for any individual under the age of majority.
11. Changes
We may update this policy from time to time. The "Last updated" date reflects the most recent revision. Material changes will be posted on this page.
12. Contact
Sanwa Fertilizer Co., Ltd.
Kanbara 654-19, Yokoshibahikari Town, Chiba Prefecture 289-1723, Japan
Email: info@sanwafertilizer.com
Phone: +81 479-84-3190 / Hotline: +81-90-6039-2659
Export & B2B inquiries: distributor@sanwafertilizer.com
Business hours: Monday–Friday, 9:00 AM–6:00 PM JST (closed weekends and national holidays)